Talesfromthefrontdesk.

Meanwhile the regular and waged front desk and housekeeping staff don't get it guaranteed off. Granted, we get holiday pay, but there is a sad kind of irony in people who are in charge of their eSsENtIaL WoRKeRs getting a day dedicated to laborers to relax while those frontline laborers, the ones who do all the heavy work, don't. 18. camlop ...r/TalesFromTheFrontDesk • The Vice President of a major travel magazine suddenly needs a free room at 3AM because he found fentanyl in one of our coffeemakers over a year ago!!!! r/TalesFromTheFrontDesk •A few years ago, in my last job, I worked as the night auditor in a fairly upscale hotel in the college town of Lawrence, KS, in which I covered the front desk and was basically the only hotel employee on duty from 11 at night until 7 in the morning. I have quite a few good stories from those night, so here are a couple to start out with. You didn't understand the scam. The fake website took their info and card, charged them an exorbitant amount, then made a pre-paid reservation through Excelsior with the scammed person's info and their own card. It only worked because there was a real reservation made. So, no, you're not pulling any fast ones.

I told her not to worry about it, I was there for a week, an hour or two wait wasn't gonna kill me. 10 minutes later the head of housekeeping was walking by and saw me sitting there with my luggage, turned to the desk and said "You didn't tell us it was him!". My room was ready 15 minutes later.It's becoming more common for hotels to replace vending machines with snack shops run by the front desk staff. I think it's to prevent people trying to steal from/damage vending machines. AND it's more profitable. ThatsNoMoOnx • 2 yr. ago. People still steal from the sundry shop. It's ridiculous.Try any beginner video that focus on stretching hips and leg muscles. 30 - 60 minutes, three times a week and my foot pain disappears. When I slack off, the pain slowly comes back. 1. MaidOfClarity • 1 yr. ago. I've had 5 people try to check in during my shift so far, which is only 2 hours done.

Family reunions could have easily been one of the 12 Labours of Hercules, ranking just below cleaning the Augean Stables and capturing Cerberus, the three headed dog. Remember, you have the power of the Removal from Hotel Facilities card. Play it if necessary. And in the ongoing battle of "Bane" vs "Bain": it should be Bane.

I love arguing with guests about fees /s. again, obligatory sorry for the formatting i'm pretty mobile app bound until i get a new pc or laptop. anyway I'm on the night audit; it's the only one our owner/GM owns and he always says when someone wants to cancel after the cutoff time (6pm) we need to call him and let him know the situation ...Hotel Work is not typical 9-5 mon-sat Work. We work holidays and weekends, and we too work full time shifts just like you, but in different variations. If it’s one thing I do like about this industry it’s the non typical-ness about this job. Sorry about the typos I’m at work (go figure! Lol) This thread is archived.That Time Doing Tech Support Turned Out Positive for the Customer (The Story of Emily) Hi All: I've seen stories from this sub another site and finally got the nerve to post up one from my 10+ years doing volunteer tech support. note that all first names where used have been changed. The backstory:r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?I am the front desk manager at a privately owned motel. I just had a woman call saying she couldn't get out of her room. She calls 10 times in 10 minutes freaking out.

Ex bankie too. We had these shared cash draws that sat between 2 people. Money if you put too much in draw without putting in safe would get pushed and drop down into a small area.

Okay, my first time posting here and it's maybe a bit of a long one. So on the 8th i (F23) worked the afternoon shift at the hostel i work at which ends at midnight.

When the owner who is a friend of mine asked for his ID he called her a racist and had to be thrown out. Tonight though took the fucking cake. Bobby came into work about the time I was about to go to lunch. If the rumors are true and he's living in a bush, it was showing. His pants were down around his ass.I was surprised because I said nobody was in that room and he said "oh yeah I booked online and came in and grabbed a key". "I'm a travel agent and just assumed you could check in on line". I just stood there trying to comprehend the absolute stupidity of this guy. He thought it was an online check in.I sit in chairs 80% of the night. Tall swivel chair behind the front desk, or the big comfy chairs in the lobby. If it's hot and humid I'll take my laptop and the cordless phone into the breakfast room where the AC is better. I'm spoiled here by the …The place where tourists are decent people who stay in hotels. But decent locals stay in their houses (unless they burn down). The locals that check into local hotels are the ones who are there to do drug binges, cheat on their spouses, engage in criminal behavior, etc.Stories from a Long term Hotel Guest. Few years ago, I lived in a hotel for work purposes, for three and a half months. I was polite to all the workers, and left a raving review that called out people for their amazing service. A lot of these stories on this sub resonate with me, because I saw a lot of the fuckery you guys unfortunately deal ...

I tried to make front desk fun but …. So I work night audit and if you work nights you know how some nights you just get so bored and would wanna do anything to occupy your time so you don’t sleep. Anyways I love having fun so I decided to make the front desk fun for me and my coworkers by creating a front desk game that they can play (they ...WE ARE NOT DONE UNTIL I SAY WE ARE DONE : r/TalesFromTheFrontDesk. by DasBarenJager. This happened about ten years ago but reading this post by another user reminded me of it. I was working the 11p-7a audit shift and was knee deep in paper work around midnight thirty when I got a call from a very angry man.In order to meet your posting guidelines, I'm going to share a story from the land use front desk. 😉 (I'm remembering this from a few years ago, so forgive me for paraphrasing the events.) Shortly before closing (of course), a woman rode up on a bicycle, came into our local government office and got in line with the last-minute crowd. As I'm ...2 short tales for this evening. Well my friends, I'm working on my 6th day: 3 afternoons, 3 Overnights. Why I did this to myself I'll never know, next week I'll do it again. Oh yes, I remember, the things I do to get a weekend off. Tonight we shall have 2 short tales for you, they may entertain, they may confuse, maybe I'm just super tired.Hotel staying expert trying to get free room. This is kind of long and not anything extremely exciting. Something I felt like posting anyways. So for the past two weeks I've been running breakfast and the front desk. Our breakfast lady has gone MIA. Now we don't just have pastries and cereal for breakfast, we have to do a full hot breakfast ...Tales From The Front Desk #1 | Reddit Voiceover - YouTube. Few interesting posts from r/TalesFromTheFrontDesk Video created on: 2022/08/04 Timestamps:00:00:10 …Ours is $3.50 for both a wash and dry or $1.75 for a wash and a $1.50 for a dry. It's a bit tedious because the laundry devices only take quarters but still. I think PP is referring to hotels that offer full service wash-n-fold/dry cleaning services. It's typically done through a third-party vendor with fixed rates.

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227 votes, 46 comments. If there’s anything we can count on in the hotel industry, it’s crackpots who read the cancellation policy and then act like…Her statement caught me so off-guarded. "I understand you need to make money by selling us more expensive room, but you have to give people a room they can take shower in." "But you can still shower in the Jacuzzi room." "I understand you need to make money..." "Wait, ma'am.Answer a phone, talk to the person in front of them, make a room key, kick a bum out of the lobby, email a credit card authorization form, balance the house, do a bucket check, and remain smiling. Not to mention the front desk agents dressed up like hockey moms with a anger management issue. Expert mode: hockey moms that have shown up to check ...This is a standard at a lot of hotels. You check in fake reservations than a few days later you adjust off the revenue. The reason for this is the typical large difference between the standard reimbursement for the rooms guest redeem for free and the amount a hotel gets when they hit an occupancy threshold. Enter Mr. and Mrs. Psychopath. They come to the front desk super nice, and PT checks them in. Everything goes well, until they get to their room. Horror of horrors, it's *the* room. Satan's den, the Unclean Room! They take videos of the unmade bed, full trash, towels on the floor, etc.The Mister Patel Scam. Well kids, your favorite Second House Suites night auditor made a bit of a goof tonight. Thankfully, not a massive one. So I get a call from a Mr. Patel, who says he is one of the owners and there was an issue with a package coming via FedEx International. Okay.

Meanwhile the regular and waged front desk and housekeeping staff don’t get it guaranteed off. Granted, we get holiday pay, but there is a sad kind of irony in people who are in charge of their eSsENtIaL WoRKeRs getting a day dedicated to laborers to relax while those frontline laborers, the ones who do all the heavy work, don’t. 18. camlop ...

Hotel Work is not typical 9-5 mon-sat Work. We work holidays and weekends, and we too work full time shifts just like you, but in different variations. If it’s one thing I do like about this industry it’s the non typical-ness about this job. Sorry about the typos I’m at work (go figure! Lol) This thread is archived.

Once, I was travelling to a location about 800 kilometres away from me. I was catching the train. Due to delays, it looked like I wasn't going to get to the motel before midnight (if there were no delays, I would have been checking in approximately 10pm).She asks what the price is a I tell her it’s $$$ after taxes and we charge $ for incidentals as well which you get back within a few business days after check out. Lady: …but I called and spoke to another gentleman earlier and he said it was $$ and not what you said. Me: I understand but the prices change all the time.r/TalesFromTheFrontDesk • No, you can't leave your dog alone in your room. No, trying to guilt trip us and then threatening to take your business elsewhere will not change our minds.Entitled bridezilla gets kicked out the day before her wedding. A few notes before I begin the story. This occured almost a year ago near the beginning of the pandemic at a large resort hotel/casino with many amenities and services, including multiple wedding chapels. My mom has worked there since it opened, and this story happened to her.Thoughts after 6 years at the Front Desk. Hello fellow colleagues of the Front Desk. This is probably going to be a long post, so TLDR at the bottom. I landed assbackwards into the Front Desk some 6 years ago I believe. Initially, I got my masters degree in some super sexy unpronounceable sciency thingy with ZERO job application and opportunities.Pictures. Dear guests, stop taking pictures of the hotels stuff. We are not zoo animals or exhibits for you to take photos to show to your family back home. Today I was in the guest relation department talking with some in house guests. My country is very famous for its ancient history so this is a topic that we discuss with guests all the time.Finally got a call from the legend Mr. Patel. I started working front desk a few weeks ago and just finished training so it was my first day working alone at the desk. This afternoon I got a call from a guy claiming to be our owner which I knew right away it wasn’t. He was very aggressive, asking for my name and could I write down a tracking ...Top Tales From the Front Desk (May 28, 2023) Welcome to the lobby of a hotel, where folks working the front desk have all had to deal with some ridiculous …Couple try to steal from us but we knew their itinerary.... : r/TalesFromTheFrontDesk. by DadLoCo. I grew up in the B&B Hotel my parents owned for 28 years. We lived in Picton, New Zealand (top of the South Island) where people catch the ferry to the North Island (a three hour trip). So my parents had one motel unit attached to the B&B, and go ...

Go to TalesFromTheFrontDesk. MaidOfClarity. In the Top 1% of largest communities on Reddit. I took up this job around the middle of 2018. I was enjoying my job as a delivery driver, but between not getting many hours and massive income taxes, I felt it was time for a change of pace. So I ended up working night audit at this 2- or maybe 3-star ...A couple at a hotel insists on room changes, but the hotel staff, unable to accommodate their requests, eventually resolves the issues, leaving their future ...When a once in a lifetime worldwide convention descended upon my city at my first GM job, our rates at the little 100-room fixer-upper of a hotel jumped from $50 to $350. Regulars and locals alike accused us of price-gouging and Robbery.I am a front desk agent. I am quite capable of checking three people in, two people out, taking five reservations, answering fifteen incoming calls, delivering six bath towels to room 625, plunging the toilet in room 101, and restocking the supply of pool towels, all at the same time. Yes, I will be glad to call the van driver and tell him to ...Instagram:https://instagram. ego lawn mower blades not spinninggame of thrones map pdfhoughton mifflin math worksheetslake house for sale in ohio Roughly, 30 minutes later one of the cops returns. Detective has called a second time. Cop goes up and comes down, once again, finding nothing wrong. Things seem to quiet down for a while, but two hours later (roughly 3:45am) a third cop arrives. Detective has called once more, and the cop has heard from his fellow officers of our Detective guest.1.7M views, 19K likes, 742 comments, 330 shares, Facebook Reels from Jessica Vanel: First Floor... Balcony? 樂 #skit #hotel #talesfromthefrontdesk. Jessica Vanel · Original audio ford econoline van for sale by owner9.30 est to ist Had my first experience of a guest screaming at me for something they did. Just had my first experience of a guest screaming at me for their own doing. They were due to check out today and HK went in to the room as soon as they stepped out and it was absolutely trashed and disgusting and smelled of smoke. The housekeeper immediately stepped out ... drew baldridge can she have this dance lyrics But I asked... First of all, thanks to everyone in this sub who constantly shares their delightful stories of guests, night shifts from hell, and the occasional feel good story of a manager sticking up for someone. You guys made me see we're not alone, and that the audacity of some people knows no bounds. I've worked in several hotels ranging ...Unfortunately for them, the bank had all but told me they’d really not likely be able to get to the bottom of that one as their investigation would require getting security footage of the time stamp of transaction but they couldn’t decipher the info regarding where it originated, and they’d already assumed it was the airline ticket fraud thing so figured they already …